Excel Industries manufactures and supplies speciality fibre for varied industrial and construction applications and a range of BBA-approved sustainable building products and award-winning construction solutions. Excel Industries is a member of the Thomas Roberts (Industries) Group of Companies and operates through two trading divisions, Excel Fibre Technology and Excel Building Solutions.
Most of the finished product is supplied palletised, there is a growing trend for material to be supplied in bulk, particularly to Tarmac suppliers. Excel has recently re-located to a larger modern factory and is a major player in the industry.
The products are distributed throughout the UK and Western Europe.
From a steady start some four years ago when we were given a few trial loads to test our service Bridgeway is now the major supplier of transport services to Excel. The relationship grew rapidly as it became apparent that our reliability, efficiency and flexibility were well in excess of previous suppliers. Within a few months Bridgeway was making a very high percentage of the UK deliveries, as we are today.
With bulk material becoming a more important part of Excel’s development strategy Bridgeway are playing a major part in exploring solutions for the most cost effective and efficient delivery methods for the bulk product.
Excel is in a highly competitive, low value industry and is under extreme pressure to maintain and increase market share. Excellent Customer Service has been a vital factor in winning new business and satisfying the current customer base. The services offered by Bridgeway have been instrumental in utilising this as a key selling point.